Episode 7

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Published on:

12th May 2020

The Importance of Having a Customer First Strategy in Business

Listen as Shelley navigates the complicated world of business with expert Denyse Drummond-Dunn, President and Chief Catalyst for C3 Centricity. Together they will discuss how essential it is for businesses to adopt a customer first strategy. Denyse describes what that strategy looks like for most businesses and how it can mean the difference between success and failure in the business world.

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About the Podcast

From the Hip
Straight Talk Trending Topics
Join Dr. Shelley Plumb as she talks straight about trending topics. What is important to you? No topic is off limits as Dr. Plumb cuts through the fluff and gets to the heart of what really matters. Join her on her journey to educate, entertain and empower the world. Her goal is to light the spark in the hearts of listeners and ignite a wild-fire that lights up the world!

About your host

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Shelley Plumb

Determined to light up the world! Dr. Shelley Plumb is a woman on a mission. As a wife, mother, podiatric physician, and executive producer at PlumbTalk Productions, she focuses her gifts on uplifting and inspiring others. Born in Renton, Washington Shelley has always had a life-long love for nature and enjoys hiking, biking and camping with family and friends.

Adversity came early for Shelley, when at 7 years old, she lost her mother in a fatal car accident. She survived the tragedy and has been a living legacy of perseverance ever since. Driven to encourage and energize others, Shelley refuses to let personal trauma define her.